Hendel Homes builds uncompromised quality in highly detailed residences and renovations. Our design-sensitive firm provides expertise in construction management, scheduling software, cost tracking systems, and service-oriented professionalism. Hendel’s commitment to excellence and transparency earns the trust of clients for life. With an enthusiastic, collaborative team and an innovative experience, we partner with our clients to discover and elevate their style of life.
How did you get started in homebuilding?
With a passion for architectural design and building, Rick Hendel started Hendel Homes in 1997. After receiving his B.S. in biology from Bethel University, he pursued a medical degree. However, he so thoroughly enjoyed his experience in the building industry that he devoted himself to studying architecture and home construction. His background includes many roles, from laborer to carpenter to field supervisor/project manager, and eventually, to business owner.
Rick and Amy’s desire to build beautiful residences, while providing clients with the highest level of value, architectural authenticity, and craftsmanship, led them to establish Hendel Homes. The Hendel team is committed to not only building and creating beautiful spaces, but a wonderful approach to the entire process, while maintaining integrity in every aspect.
What inspires and influences your work?
The uniqueness of Hendel Homes lies in the architectural cohesiveness of melding the design elements and the construction details with the needs and desires of each client. Rick has been part of the design process on many new custom homes and renovation projects, which gives him the ability to envision, depict, and build the client’s vision. In client meetings, Rick will often make rough sketches of exterior architectural detailing or unique interior design, all with the ultimate goal of meeting and exceeding the client’s expectations.
How would you describe your team’s approach to a new project?
Hendel people are like-minded people. We share a common dedication to quality, and we work every single day to ensure all our relationships are as strong as they can be, both inside and outside of the office. The end result is one cohesive group. We recognize the value in collaboration, and we work together stronger than any of us would independently.
From architects and designers to contractors and clients, Hendel makes sure every person involved with every project is extremely pleased with our work and completely satisfied with the finished product. Our relationships are the reason we have built such an unmatched reputation.
Still, the most important member of our team will always be our client. Our diverse team of creative professionals ensures each homeowner is always at the forefront of everything we do. Our client-focused approach means that we always operate with transparency, honesty, accountability, and commitment. Hendel people are focused on every detail, and each client is always the most important detail.
What are the most important elements of a successful build team?
Stewardship and trust. At Hendel Homes, we believe in a philosophy of stewardship—this translates into putting service before self and looking out for the interests of our clients and designers. We do this by focusing on each detail along the way, not just the outcome of a building project.
A service mindset involves listening to more than just our clients’ words—it informs our consultative and collaborative style. Stewardship means approaching each task with humility. It’s honoring the wisdom and solutions our collaborators offer in any given circumstance. Our clients develop confidence in us because they see we’re working with their best interests in mind.
As builders, we deliver architecturally intricate homes with uncompromising quality. Through careful project planning and material selection, we construct sound structures that enclose environments calibrated to your lifestyle.
We facilitate communication between owners, architects, designers, engineers, the local building department, and the members of our construction team. When key design decisions arise, we notify clients and provide them with the necessary information. We strive to keep projects on track, always achieving a finished product that best reflects the client’s goals.
What sets your company apart?
Our reputation, superior product, and leadership set us apart.
REPUTATION: We have successfully completed more than 100 highly detailed projects for satisfied clients over the last 20 years. We are a renowned leader in the construction of premier residences, not only because of unsurpassed craftsmanship but also for a dedication to a service mindset that surpasses mere construction.
We have been published nationally and locally in a variety of publications: Better Homes and Gardens, Architectural Digest, Beautiful Kitchens and Baths, Kitchen and Bath Ideas, Artful Living, Midwest Home and Garden, Minneapolis St. Paul Magazine, Dream Kitchens and Baths, Country Living, and Lake Minnetonka Magazine.
We have won many awards, from Housing First Minnesota’s Builder of the Year, Reggie, and Trillium Awards; ASID National Awards; and other national awards for best kitchens. We know that no project or issue is more important than doing the right thing.
SUPERIOR PRODUCT: We build homes that are made to last a lifetime. That means every aspect of every project is completed with guided processes and project documentation to meet our high level of standards. Our process documentation and checklists are managed carefully by our senior project managers and down through the project managers and site superintendents. We deliver the very best project every time, because we work harder, we work smarter, and we put service above ourselves. We know that excellence is never an accident.
LEADERSHIP: We provide each client with thoughtful, creative, and proactive leadership at every phase of every project. Every project will have input from the owners, senior project manager, assistant project manager, and site superintendent.
We use cutting-edge systems, including construction management, scheduling software, cost-tracking systems, and service-oriented professionalism. We prioritize the unique needs of every project and prevent small problems before they become large issues.
We are highly skilled experts, both on the job site and behind the scenes. We facilitate communication without mincing any words. We cut no corners and make no excuses.
How do you bring a client’s vision to life?
Hendel’s proudest distinction—and what sets us apart—is our product and our people. Over the years, we have taken great care in assembling and cultivating an experienced and knowledgeable team of like-minded professionals who love what they do and offer an unwavering commitment to excellence, always putting the client first. Our team is the bedrock of what we do. Their integrity, attention to detail, creativity, unparalleled talent, and impeccable craftsmanship guarantee that every home we build reflects our high standards.
Our client-focused culture and approach inspire each team member to operate with transparency, honesty, and accountability, resulting in a cohesive group dedicated to the highest quality work and collaboration. Creating strong and trusting relationships with subcontractors, vendors, designers, and architects is essential to excelling at projects while providing an enjoyable and positive experience.
What makes you proud to be a builder?
Hendel offers clients the resources of a large construction management firm with the intimacy of a small and dynamic team of highly skilled, designed-minded, and dedicated individuals. Our fine-tuned process has strategically organized and defined each role within our company to ensure the excellence we are known for is always delivered.
How do you define an Artisan home?
High-skilled, experts, performing and executing perfection while carefully implementing every detail required.
Photography by Meghan Doll
