How did you get started in remodeling?
Actually, we started with homebuilding. As clients shared their Frontier experiences, some friends and family members contacted us to remodel their homes. We soon realized we also had a knack for remodeling and enjoyed the challenge of adapting older homes to today’s families. Now we balance both.
What inspires and influences your work?
Ultimately the clients, themselves, provide the greatest inspiration. We can’t build or remodel a home without understanding our clients’ tastes and needs. Our talented designers constantly introduce us to the best new products and materials. We like to design spaces that can adapt as families’ needs evolve, including working from home. Living with a family member with mobility challenges from birth has shaped our thinking. We encourage our clients to consider accessibility features that will enable them to enjoy their homes forever. We also incorporated this approach into the home we recently built for ourselves. After experiencing how it enhanced our lives during the pandemic, we want the same for our new construction and remodeling clients.
How would you describe your team’s approach to a new project?
Most people prefer to work with people they like. We’re no different. We start by considering whether our communication style is compatible with our clients. We have the experience and skills to design and build most anything, but we choose to work with people who share our preference for straight talk, mutual respect, and collaboration. We start every project with the end in mind. Then we do whatever it takes to meet the deadline and budget to create another happy client for life.
What are the most important elements of a successful remodeling team?
First, embrace the clients as full-fledged members of the team. Second, ensure that all members of the team are on the same page from the start. Third, call on trusted trade partners who know how to work for us and with each other. Finally, encourage everyone to think. When the team confronts a surprise, we put our heads together and solve the problem.
What sets your company apart?
Frontier is a family business. It’s not just a job. Our family’s reputation is on the line, so we take each project and every relationship personally and treat people right. Clients appreciate that we say what we mean and do what we say.
How do you bring a client’s vision to life?
Most people can’t visualize a finished project or read construction plans. We take the time to learn their goals. Then our designer communicates through conceptual drawings and helps clients make selections with confidence by sharing product samples and joining them at showrooms.
What are some of your favorite trends and styles in remodeling?
The pandemic has taught us that the best spaces are versatile. We enjoy creating environments where family and friends can gather away from the rigors of daily life.
What makes you proud to be a remodeler?
We know when we build or improve a home it will tangibly improve that family’s quality of life day after day. They will have the space, features, and atmosphere they need to be happy, proud, comfortable, and safe. There is no better feeling than when I drive by a past project and know that we have had a positive impact on that family.
How do you define an Artisan home?
Artisan connotes unique design and handcrafted construction with quality materials. While our tools and technology have evolved over the years, we think of artisan as a mindset. It’s about designing with personality, building with pride, and making each project special.
Photography by Meghan Doll